The CHO’s membership isn’t limited to credit hire companies. In our directory, you’ll find other CHCs along with the partners you’ll need for a full end-to-end service; including vehicle recovery experts, barristers, engineers, recruiters and fraud prevention specialists.
Accident Claims Handlers Ltd
ACH specialise in caring for drivers of vehicles who have been involved in a non-fault accident. Popular belief is that you must involve your own insurance company, this is not the case. Our premium service ensures a comparable replacement vehicle whilst you are without yours. Combined with our premium repair service you can rest assured that your vehicle is in good hands. ACH will process your claim at the repairer of your choice and without an excess to pay, ensuring your no claims bonus is unaffected.
Website - http://www.ach.uk.com
RepresentativesKylie Allen Miles Savory
Auto Claims Assist Limited
Auto Claims Assist was established in 2009, based in the North West but covering all areas of the UK where required. We have a wealth of experience within the accident management industry. Our skilled team have over 30 years’ experience in the complexities of accident management and can provide informative and expert advice to both clients and extended network of partners. We have a large panel of solicitors across the region, some of whom have been associates for several years. We work closely with all of our external partners to ensure an outstanding service throughout. We have a large fleet of vehicles to suit all requirements including standard, prestige and commercial vehicles, giving us the ability to provide a like for like replacement to all of our customers throughout the UK.
Website - http://www.autoclaimsassist.co.uk
Auxillis Services Ltd
Auxillis provides a range of motoring assistance services: • Claims Management Services • Replacement Vehicle Services • Repair Services • Personal Injury Management • Insurance Products Specialising in the provision of outsourced services to the insurance and automotive sectors and employing over 1,350 staff, Auxillis offers responsive high quality services 24/7/365 from their contact centre in the North East, with mobility support from its own vehicle fleet and UK branch network. As part of Redde plc, with annual revenues of over £472.3m and a range of complimentary specialist legal, fleet and claims management services, Auxillis can offer unmatched scale, reliability, breadth of services and quality.
Website - http://www.auxillis.com
We help motorists who have found themselves on the wrong end of an accident regain their mobility. If it's not their fault, you have the right to a replacement vehicle whilst your own car is being repaired or replaced and we can provide that mobility and all of the support that comes with it. We help remove the stress, we take responsibility for interacting with insurers, we organise repairs and we keep you mobile so that you are not affected by the temporary loss of your car.
Website - http://www.ax-uk.com
Chief Vehicle Rentals Limited
Chief Vehicle Rentals’ core business is providing non-fault claims management services including management of vehicle repairs, provision of replacement credit-hire vehicles and uninsured loss recovery. CVR specialises in the supply of licensed private hire, hackney carriage and PSV vehicles throughout the UK. CVR also supply Motorhomes, Commercial, prestige and standard vehicles from their extensive fleet. CVR are instructed by a number of Insurers Companies and Insurance brokers to supply accident management services to their customers whilst also providing licensed and specialist vehicles on an Intervention and Authorised hire basis on behalf of their Insurer Clients.
Website - http://www.chiefrentals.com
Collision Solutions Ltd
Privately owned and based in Lancashire, Collision Solutions Ltd provides full accident management services to our customers using our own fleet of mainstream and prestige vehicles across the UK. Customer service is pivotal to our business and with our 24/7 UK based dedicated customer claims team open 365 days a year this ensures that we can respond quickly and efficiently to clients involved in an RTA. A dedicated team member is assigned to each client maintaining continuity throughout the claim. Collision Solutions Ltd offer excellent rates to service suppliers and are 1st Tier Subscribers to the ABI GTAs.
Website - http://www.collisionsolutions.co.uk/
RepresentativesPaul Chadwick Tim Jones
EDAM Group is an established and thriving market-leading credit hire and post-accident services company serving a broad range of markets. We operate our own fleet and are the UK’s largest privately owned service provider. Our success lies in our service led offering, evidenced by our market leading NPS score. Building personal and long term sustainable relationships we provide our business partners with peace of mind that our mutual customers are delivered an exemplary service. With a strong focus on keeping drivers mobile, our ‘in-house’ knowledgeable and experienced UK based teams deliver our services with integrity and a passion for quality. Our services are underpinned by our strong financial position which provides reassurance to our business partners in an ever changing and uncertain market place.
Website - http://www.edamgroup.co.uk
Elite Auto Hire
Elite Auto Hire is a credit hire provider specialising in taxi replacement hire and prestige vehicles. Their years of experience allows us to offer services to insurers and others in the industry providing a solution to all. Being a taxi hire specialist Elite Auto Hire have a large fleet of vehicles, including black cabs, saloons, estates, multi purpose vehicles (MPVs), mini-buses, prestige vehicles and disabled-access vehicles. All vehicles are highly maintained, their specialist taxi vehicles are licensed to your local taxi authority ready for work. They aim to provide you with a replacement vehicle within 24 hours.
Website - https://eliteautohire.co.uk/
Enterprise Rent-A-Car is an internationally recognised brand with more than 9,900 fully staffed neighbourhood and airport locations throughout 90 countries and territories worldwide. Specialising in the provision of replacement vehicles and courtesy cars that are relied upon in the event of an accident, Enterprise also provides daily and weekend rental for private or business use. It also offers a range of mobility options spanning hourly, daily and long-term rental through its established branch network and specialist departments such as Enterprise Flex-E-Rent and Enterprise Car Club. In the UK alone, Enterprise operates over 90,000 vehicles through a network of more than 450 branches.
Website - http://www.enterprise.co.uk
RepresentativesChris Ashworth Tony Parkin
Hertz Accident Support
Hertz Accident Support Ltd is a Claims Management Company which specialises in replacement vehicle solutions. The business is owned by Hertz Global Holdings, Inc. so we have the financial strength and infrastructure to manage large-scale and bespoke solutions for our clients. We provide FNOL, TP Capture, Repair Management and Vehicle Replacement Services to a wide range of blue chip organisations such as Insurers, Brokers, Claims Management firms and Self-insured fleets following a motor incident. However our speciality is in the provision of replacement vehicles solutions for both Authorised and Credit Hire, utilising the Hertz fleet and infrastructure.
Website - http://hertzaccidentsupport.com
Kindertons Accident Management Limited
With 25 years’ experience, Kindertons Accident Management (part of the Kindertons Group) is a market-leading service provider of full accident management and mobility solutions to the UK Motor and Insurance industries. Since the business started, we’ve helped more than 500,000 customers get back on the road following an accident. Our services include FNOL, vehicle repairs, storage and recovery and credit hire vehicles, utilising our diverse in-house fleet of 5,000 vehicles, ranging from cars and taxis to light commercial and dual-control vehicles. We also offer a range of additional products and services including Legal Expenses, Guaranteed Hire Vehicle and Breakdown cover.
Website - http://www.kindertons.co.uk
Magna Accident Services Ltd
Specialising in the provision of non-standard vehicles, Magna Accident Services offers expert post-accident services including FNOL, credit hire, ULR and repair management.
Website - http://www.magna-accident.co.uk
Motor Claims Network Limited
We provide credit hire and repair services, we can also assist with personal injury claims. Our aim is to assist anyone who has been unfortunate enough to be involved in a non-fault accident!
Website - http://www.motorclaimsnetwork.co.uk
MSL Legal Expenses Limited
Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. MSL operates 24/7 365 days a year, delivering a dedicated full claims management service from first notification, arranging hire and repair and if required, through injury and rehabilitation. Experienced in complex claims, MSL aims to go further to understand their customers’ needs, supporting them through continuous investment in their people and processes as they aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
Website - http://www.msl.co.uk
NOVO Incident Management
QDOS Accident Assistance
QDOS Assistance provide a comprehensive accident claims management service. From first notification of loss through to claim settlement you can trust QDOS to deliver transparent, flexible solutions resulting in measurable partner benefits and outstanding customer service.
Website - https://www.qdosassist.co.uk/
RTA Assistance Ltd
RTA Assistance are a national provider of accident management services operating in a variety of market sectors to include mainstream, taxi, broker and fleet. All business’s manage their client base to provide the highest standards of customer care, but we all have clients that require something more, such as a bespoke solution or standards of personal service that excel the norm. By being professional in everything that we do and by recognising the need to be innovative at all times, we are enjoying a growing reputation as a business that delivers on the promises that it makes and delivers beyond expectation.
Website - http://WWW.RTAASSISTANCE.CO.UK
The CAMS Group
The CAMS Group was founded with the vision to become a primary credit hire operator in the midlands. Since 2006 the company has grown from strength to strength with Nationwide Assist our Taxi arm of the business and also Central Accident Management providing like for like replacement vehicles throughout the UK. The CAMS Group specialize in assisting and supporting insurance brokers and their policyholders with all aspects of road traffic accident claims handling services.
Website - http://www.camsgroup.uk
Veezu Assist Ltd
Providing accident management services and replacement hire vehicles to private hire drivers throughout the UK.
Website - http://www.veezuassist.co.uk
Vision Vehicle Solutions Ltd
Vision is an established provider of credit hire and intervention hire to motorists involved in road traffic accidents. With over 20 years’ experience in the motor insurance industry, an extensive fleet of vehicles and seven vehicle depots across the country, Vision’s objective is to provide a like-for-like replacement vehicles to customers who have been involved in non-fault incidents as efficiently as possible with a strong focus on providing exceptional customer service. Vision recovers all costs from the at-fault driver's insurance company once the hire period has ended.
Website - http://www.visionvehicles.co.uk
The Association of Consumer Support Organisations (ACSO) was established as a not-for-profit membership body in 2019 to represent the interests of consumers as claimants in the civil justice system.
Website - https://acso.org.uk/
RepresentativesMatthew Maxwell Scott
Breens Solicitors Ltd
Breens Solicitors Southport have been providing specialist Credit Hire Recovery Services to the industry for the past 30 years.
Website - http://www.breensonline.co.uk
RepresentativesJohn Stephen Breen
Approved by the Solicitor’s Regulation Authority in February 2016, Canford Law is a new thriving solicitors practice . The “Canford Family” is made up of commercially aware, legislation savvy, insurance litigation lawyers. Currently operating out of Welwyn Garden City, Bournemouth and Wilmslow, the firm offers comprehensive claims handling and litigation packages nationwide, to companies within the insurance industry.
Website - http://www.canfordlaw.co.uk
Charles A Marshall Lawyers
Charles A Marshall Lawyers Limited is regulated and authorised by CILEx Regulation to practice Civil Litigation and Advocacy. Their legal expertise, modern approach and traditional values enables them to provide first rate client care. They are well-equipped and experienced to ensure that each client is provided with access to justice whilst being provided with necessary advice to secure the best outcome for their case.
Website - https://www.charlesamarshall.com/
Compliancy Services UK
Compliancy Services is a specialist compliance consultancy. Founded in 2003 in response to the increase in regulation across the financial services sector, our sole purpose is to minimise regulatory burden and to ensure that compliance is an enabler to business growth for our clients. We have been involved with the CHO since 2005, before the two credit hire membership associations merged and are pleased to count a number of the current CHO membership as our clients for both training and compliance monitoring support purposes.
Website - http://www.compliancy-services.co.uk
Website - https://www.copart.co.uk
With over 70 years of experience, Europcar are a global leader in car rental. Boasting 3835 locations worldwide and 130 in the United Kingdom. Europcar offer car, including a prestige range, and commercial van hire for both business and leisure trips with flexible booking periods available.
Website - https://www.europcar.co.uk
RepresentativesJames Roberts Charles Crosby
McCartan Turkington Breen Solicitors
MTB Solicitors have been providing services to the Credit Hire industry for over 20 years. We are members of MASS, APIL and associate members of the CHO. We have experience in advising clients on all aspects of the Northern Ireland and Republic of Ireland legal systems and regulatory landscapes. We understand the commercial needs of our clients and seek to achieve an efficient and cost effective outcome. We are always delighted to hear from business that want to explore opportunities in Northern Ireland or the Republic of Ireland. We are also very open to working with businesses that wish to enhance their current legal support in these jurisdictions.
Website - http://www.mtb-law.co.uk
Commercial Insurance Brokers specialising in insurance for Credit Hire Organisations
Website - http://www.nfp.com
RepresentativesJohn Paul Allcock
Stephensons Solicitors LLP
Stephensons is an award-winning top 150 law firm, with over 450 staff based in eight offices across the country. We have an experienced team of credit hire fee earners involved mainly in recoveries for niche vehicles to include taxis, coaches and HGV’s etc but also work with standard vehicles too. We pro-actively pursue claims and seek settlement at an early stage to ensure that cash flow turnaround can be sustained whilst delivering high standards of advice and feedback on litigation risk as each case progresses. We provide ad hoc updates to work sources in relation to regulatory issues and developments in case law and are happy to offer pre-conduct advice and support as needed.
TRUE Solicitors LLP is a national firm of solicitors, employing over 200 staff across offices in Newcastle upon Tyne, Leeds and Birmingham. We act for clients of ABI GTA subscribing and non-subscribing Credit Hire Organisations and have developed a reputation for delivering a first class litigation recovery service. We have the resources to deal with high claim volumes, and can tailor our service to suit your needs. If you are a CHO interested in how TRUE Solicitors LLP may be able to complement your existing credit hire or personal injury service, please contact Richard Milner for an initial discussion or to arrange a meeting.
Website - http://www.true.co.uk