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12 Nov

Insurance Times: 'Industry Needs to Work to Eradicate Credit Hire Hikes'

Head of the Credit Hire Organisation told Insurance Times that collaboration between credit hire firms and insurers has never been closer. Kirsty McKno, chair of trade body the Credit Hire Organisation (CHO), has said that it is in the interest

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08 Nov

CHO Conference 2019 Round-Up

A big thank you to everyone who attended the 2019 CHO Annual Conference at the Heart of England Conference and Events Centre. The day was a great success packed with informative, interesting, inspiring and, at

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30 Oct

Insurance Post: 'Rogue Firms Drive Increase in Six-Figure Credit Hire Claims'

The following are extracts from an article which was published on Insurance Post on 24th October 2019: ‘The value of credit hire claims is increasing by approximately up to £100 each year as “outlier” companies

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23 Oct

CHO Conference Line-Up Announced

The line-up for the 2019 CHO Annual Conference has been announced. The conference will take place on Thursday 7th November 2019 at the Heart of England Conference & Events Centre. 9:30am AGM 10:30am Chair Welcome

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15 Oct

Regional Meeting Round-Up

The CHO hosted meetings across the UK in September and October giving members the chance to quiz experts from across the industry. Three experts formed a panel which were available for attendees to question and

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03 Oct

International Rugby Star to Speak at Conference

Former England and British Lions rugby star Lee Mears to speak at the 2019 Conference. In an impressive career spanning 20 years, Lee played in two World Cups, amassing over 40 England caps, a tour with

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25 Sep

Customer strategy expert to speak at CHO Conference

Tim Sefton has been announced as the first speaker at this years CHO conference. Tim is a leading expert in customer and brand led strategies with a stellar track record of driving growth at mobile

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20 Sep

Modern Law Magazine

‘Never is there a more important time than now for the industry to come together and shape the post reform world for the benefit of customers.’ Chair of the CHO, Kirsty McKno, has contributed to

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02 Sep

Kirsty McKno - Legal Futures Blog

Nobody is under any illusion that the small claims track (SCT) portal is in some disarray.  The MIB (responsible for building the portal) has held public information meetings, but these have simply focused attention on

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07 Aug

Two senior hires at the CHO

The Credit Hire Organisation (CHO), the trade body for the UK’s credit hire industry has announced two new senior hires. Peter Gomes is the new head of business, with responsibility for administering the various CHO

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02 Jul

Trade body reacts as MIB provides sneak peek of upcoming whiplash claims service

The Motor Insurers’ Bureau (MIB), which has been mandated by the Ministry of Justice (MoJ) to manage the delivery of a new personal injury claims service as part of the Civil Liability Act, has offered

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01 Jul

Commenting on the latest LiP portal communication from the MIB, Kirsty McKno, chair of The CHO said: “While this is – finally – an acknowledgement that property damage should be included within the process, it

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28 Jun

Join the CHO team

We are currently recruiting! The CHO is looking for a new head of marketing and business development. Please take a look at the job description Head of Marketing and Business Development and if you think you

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21 Jun

Beach2Beach Charity ride

After the 2018 Sumer Heatwave, the cyclists doing this year’s Beach2Beach ride for the CHO Charity Winstons Wish might have been worried about heat exhaustion during this year’s trip from Bournemouth, on the South Coast,

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26 Feb

February 2019 Regional Meetings - MoJ transfer to FCA

February 2019 Regional Meetings – MoJ transfer to FCA The latest round of regional meetings on the transfer of the CMC regulation from MoJ to FCA are now complete.  We hope you found these session

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22 Feb

Cameron v Hussain

CHO – Press Release The Supreme Court has allowed the appeal from the Court of Appeal. The Court of Appeal’s order is set aside.  Kirsty McKno, chair of the CHO (Credit Hire Organisation), which represents the

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12 Feb

Winston's Wish documentary with BBC Inside Out

Winston’s Wish documentary with BBC Inside Out West about the work they do with military families that have been bereaved is available to watch now on BBC iPlayer. BBC i Player link  https://bit.ly/2ti3yTy  https://www.winstonswish.org/  Giving hope

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20 Nov

Conference Photo's

Please see below a selection of the photo’s from this years conference.

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20 Nov

Conference Evening Photos

Conference evening meal and entertainment……… a return to the 80’s…….

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14 Nov

Conference 2018 Slide presentations

Please find below a link to all the presentations from this years conference. Tom Clarke Matrix Telematics Ryan Davison  Charting a Digital Claims Journey Steve Thompson Connected Solutions Lee Berrell Volvo Car UK Chris Weeks NBRA Nick Farrell Copart presentation 2018

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06 Sep

Civil Liability Bill - Second Reading – update to CHO members

The Civil Liability Bill passed its Second Reading in the House of Commons on 4 September and now goes into Committee Stages, where a committee of MPs will scrutinise the Bill line by line. Committee Stage

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31 Jul

From Brussels with love a fraud case study

Please see the attached link to a story in Post Magazine. It features Neil Thomas among others, talking about a recent case, which we at the CHO helped the journalist put together. You do require

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18 Jul

PI reform update

Commenting on the government’s response to the Justice Select Committee report (seventh report – Small Claims Limit for Personal Injury), Kirsty McKno, chair of the CHO, said: “Nobody following the issues closely thought  that the

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23 May

Civil Liability Bill Latest

The Civil Liability Bill, part of the government’s package of measures aimed at reducing the number of whiplash and other personal injury claims, has cleared committee stages in the House of Lords largely unchanged, and

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25 Jan

Winston's Wish £20 challenge

We wanted to introduce you to the first fundraising initiative with the CHO- The £20 Challenge.  The Challenge is all about using your business, creativity and innovation to generate as much money as possible for

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10 Jan

January 2018 Newsletter

NICE TO SEE YOU, TO SEE YOU…. The 2017 annual CHO conference was held at the Heart of England Conference & Event Centre.  Over 170 delegates attended who enjoyed a day covering the challenges faced by

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05 Dec

Winston's Wish - 'Helpline For a Day'

Credit Hire industry backs Winston’s Wish UK charity for bereaved children Winston’s Wish, the UK’s childhood bereavement charity, is the new partner charity of the Credit Hire Organisation (CHO) the trade association for the UK”s credit

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30 Nov

Verius Risk Solutions

Verius Ltd to provide CHCs with data-sharing platform to counter fraud following agreement with HD The Credit Hire Organisation (CHO) has signed an agreement with law firm Hill Dickinson to ensure vital insurance claim data

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23 Nov

Credit Hire and telematics benefits

Trak Global urges credit hire companies to embrace telematics or be left behind Telematics offers credit hire companies (CHCs) a growing number of efficiency and risk management options, according to Nick Street, insurance solutions and claims

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