The Credit Hire Workshop Returns

Following a sold-out debut in 2025, the Credit Hire Workshop returns in February 2026!

Join us at the Hilton Garden Inn, Brindleyplace, Birmingham (B1 2HW) on Thursday, 12 February 2026 for another insightful and interactive session.

Designed for team leaders, managers, and hands-on claims professionals, this workshop focuses on the crucial topic of liability, a core element in every claim and a key competency across all teams, from FNOL to recoveries.

We’re delighted to welcome Paul Hughes MSc, a specialist forensic investigator, who will lead the day’s workshop. Paul brings extensive experience in determining liability through the analysis of evidence such as damage profiles, scene imagery, and witness accounts.

Attendees will leave with a practical ‘cheat sheet’ of tips and techniques for assessing liability from evidence — going beyond the initial view — and for effectively presenting findings to third-party insurers.

We’ll also explore best practices for evidence gathering, including what additional information can be requested from clients at the scene to strengthen your case.

CHO Members are entitled to two complimentary tickets (subject to availability), with additional tickets offered at a discounted rate.

Spaces are limited — click here to book your place now to avoid disappointment!